Frequent Questions

Find answers to common questions about our products and sustainability practices.

Our products are designed for the outdoors—but they’re great for anywhere. We use plant-based, biodegradable materials and cut the fluff (no synthetic fragrances, no wasteful extras). Just clean, effective, planet-friendly hygiene that works wherever you roam.

Yep. We keep things gentle. Our formulas are free from harsh chemicals, dyes, and fragrances—so they’re safe for sensitive skin, kids, and anyone who prefers to keep it simple and clean.

You sure can. Who are we to say how dirty you are? Nature Buff wipes and bars are made for regular use.

We offer free shipping on all orders over $50 within the continental United States.

Most orders ship out within 1–2 business days. Standard shipping typically takes 3–7 business days depending on your location. You’ll get a tracking number as soon as your order’s on the move.

Yes! At checkout, you’ll see options for faster shipping if you need your gear in a hurry. Just choose the speed that works for you.

All our products are made with eco-friendly materials and come in biodegradable packaging.

We prioritize sustainably harvested, renewable ingredients—like bamboo fiber in our wipes and naturally derived ingredients in our soaps. No greenwashing. Just the real deal.

Our Buff Wipes are designed to biodegrade within 4-6 weeks under proper conditions.

We're working hard to reduce plastic across the board. Some of our packaging contains post-consumer recycled materials, and we're testing reusable and refillable systems to cut even more waste.

We offer a 30-day satisfaction guarantee on all our products.

We try to fulfill orders quickly, but if you catch us in time, we’ll do our best to make changes. Just email us at support@naturebuff.com as soon as possible.

Still Have Questions?

Our customer service team is here to help. Reach out to us and we'll get back to you as soon as possible.